Privacy Policy

Renters Rate Privacy Policy Last updated: June 2026 Renters Rate ("we", "us") operates rentersrate.ca, a platform where renters share real rental experiences. This policy explains what we collect and how we use it. 1. Information we collect - Account information: email address and authentication details when you create an account or sign in. - Review content: addresses, ratings, written reviews, tags, optional photos, and optional rent details you submit. - Location metadata: Google Place IDs, formatted addresses, and coordinates you select when submitting a review. - Usage data: basic analytics about how you use the site (e.g. page views, search actions). 2. How we use your information - To publish and display your reviews on the platform. - To operate your account and let you manage your submissions. - To improve the product and keep the platform secure. - To respond to reports of guideline violations. 3. What we show publicly - Your review text, ratings, tags, and property address appear on the site. - Your name is not shown on published reviews. Your account email is not displayed publicly. 4. Sharing - We do not sell your personal information. - We use service providers (e.g. hosting, authentication, maps) to operate the platform. They process data only to provide those services. - We may disclose information if required by law or to protect users and the platform. 5. Storage and security - Data is stored using industry-standard cloud infrastructure. - No method of transmission or storage is 100% secure; use the platform at your own discretion. 6. Your choices - You can request account deletion by contacting us. - You may report reviews that violate our community guidelines. 7. Contact - For privacy questions: contact@rentersrate.ca 8. Changes - We may update this policy. Continued use of the platform after changes means you accept the updated policy.