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Privacy Policy
Renters Rate Privacy Policy
Last updated: June 2026
Renters Rate ("we", "us") operates rentersrate.ca, a platform where renters share real rental experiences. This policy explains what we collect and how we use it.
1. Information we collect
- Account information: email address and authentication details when you create an account or sign in.
- Review content: addresses, ratings, written reviews, tags, optional photos, and optional rent details you submit.
- Location metadata: Google Place IDs, formatted addresses, and coordinates you select when submitting a review.
- Usage data: basic analytics about how you use the site (e.g. page views, search actions).
2. How we use your information
- To publish and display your reviews on the platform.
- To operate your account and let you manage your submissions.
- To improve the product and keep the platform secure.
- To respond to reports of guideline violations.
3. What we show publicly
- Your review text, ratings, tags, and property address appear on the site.
- Your name is not shown on published reviews. Your account email is not displayed publicly.
4. Sharing
- We do not sell your personal information.
- We use service providers (e.g. hosting, authentication, maps) to operate the platform. They process data only to provide those services.
- We may disclose information if required by law or to protect users and the platform.
5. Storage and security
- Data is stored using industry-standard cloud infrastructure.
- No method of transmission or storage is 100% secure; use the platform at your own discretion.
6. Your choices
- You can request account deletion by contacting us.
- You may report reviews that violate our community guidelines.
7. Contact
- For privacy questions: contact@rentersrate.ca
8. Changes
- We may update this policy. Continued use of the platform after changes means you accept the updated policy.